You talk to the engineer
The person who walked your space and wrote the scope is the person doing the work. No tiered script reading, no re-explaining your network to a new name every time.
About us
A small Northern Virginia IT company, built for small Northern Virginia businesses.
We are based in Herndon and we work with teams of one to fifty people — mostly under twenty. The engineer who scopes your work is the engineer who does it, and the engineer you reach when it breaks.
Why we work the way we do.
Small businesses get squeezed from two directions. National providers price for a headcount they do not have, put a script reader on the phone, and route everything through three handoffs before it reaches somebody who knows the network. The one-person shop down the road is cheaper and often excellent, but there is no bench when they are on vacation, in a hospital, or simply out of depth on a firewall.
We built Knockout Networks to sit in between: senior engineers you can actually reach, priced for a six-person office rather than a six-hundred-person one, with enough of a team that the answer is never "our guy is out."
The second thing we fixed is the contract trap. Most providers will only touch your cabling, phones, or office move if you also sign a multi-year support agreement. We quote project work on its own, hand over labels, diagrams, and credentials at the end, and let the ongoing support conversation happen on its own merits — or not at all.
The short version
- Office at 13873 Park Center Rd, Suite 184, Herndon, VA 20171.
- Onsite across Northern Virginia; remote support across the DMV.
- Built for teams of 1–50 people, best fit 1–20.
- Two ways in: flat monthly support, or a fixed-scope project.
- Same parent company as Biz-Focus, the no-contract IT and networking door.
Prefer to just ask a person?
(703) 493-0536Four commitments we will hold ourselves to.
The number is in writing first
Flat monthly rate for support, based on the devices we manage and published on our calculator; fixed price after a walkthrough for projects. Exclusions written down instead of discovered as change orders.
No hostage-taking
Projects never require a support contract, support never requires a project, and everything we install is documented and handed to you — including your own credentials.
Local enough to show up
Herndon-based, so Reston, Fairfax, Chantilly, Centreville, Sterling, Ashburn, Tysons, and Vienna are a drive, not a dispatch fee. Day-to-day support stays remote-first because it is faster.
Herndon office, DMV coverage.
13873 Park Center Rd, Suite 184, Herndon, VA 20171
Our office is at 13873 Park Center Rd, Suite 184, Herndon, VA 20171. From there we serve the greater DMV—Northern Virginia (Loudoun, Fairfax, Arlington, Prince William, and the rest of NoVA), Washington DC, and Maryland (Montgomery County, Prince George’s County, and up to Baltimore), plus Northern Virginia south to Fredericksburg. We are a Northern Virginia shop, not a statewide Virginia vendor covering Richmond or the rural parts of the state. Remote-first IT support everywhere we cover; local engineers for onsite surveys, installs, and projects.
- Northern Virginia
- Loudoun County, VA
- Fairfax County, VA
- Prince William County, VA
- Fredericksburg, VA
- Washington DC
- Montgomery County, MD
- Prince George’s County, MD
- Howard County, MD
- Baltimore, MD
Same company family as Biz-Focus.
Knockout Networks and Biz-Focus share a parent company and a team that goes back to Technical Knockout. Knockout is the structured MSP plan — published pricing, help desk, security, and compliance. Biz-Focus is managed IT and networking with no long-term contract.
If you found us through an old email or bookmark, you are in the right place. Phone number and support contacts stayed the same. For a job or month-to-month support without a yearly agreement, start at Biz-Focus.
Go to Biz-FocusWhen we are not the right call.
- Enterprises with hundreds of seats and a full internal IT department — we work alongside internal IT, but we are not a staff-augmentation shop at that scale.
- Anyone who needs a licensed low-voltage crew running conduit through occupied structural walls. We do structured cabling; heavy construction trades are a different license.
- Compliance sign-off. We implement and document HIPAA, CMMC, and Safeguards Rule technical controls; your counsel or assessor decides whether you have met the legal bar.
- Businesses well outside driving range that need hands-on work. We will say so rather than sell a plan we cannot service properly.
About the company.
Are you the same company as Biz-Focus?
Same parent company and the same engineers. Knockout is the structured MSP plan. Biz-Focus is managed IT and networking with no long-term contract. Same phone number either way.
How big is your team?
Small on purpose — small enough that you get a senior engineer rather than a queue, large enough that nobody is a single point of failure. If you want to know exactly who would be assigned to your account, ask on the first call and we will tell you.
Where are you based, and how far do you travel?
13873 Park Center Rd, Suite 184, Herndon, VA 20171. Onsite work runs across Northern Virginia — Reston, Fairfax, Chantilly, Centreville, Sterling, Ashburn, Tysons, Vienna, and the surrounding area — with remote support across the wider DMV. Ask about anything further out and we will give you a straight answer about coverage.
What does a first conversation look like?
Fifteen minutes on what is going wrong, how many people you have, and what you already run. If it is ongoing support, we follow up with a flat monthly rate. If it is project work, we schedule a walkthrough and quote fixed price after seeing the space. No discovery fee for either.
Not sure what you need?
That’s normal. Start wherever you are.
Something keeps breaking
Computers, email, printers, Wi‑Fi, security alerts — or you are tired of being the person everyone asks.
Talk about ongoing supportWe have a specific project
Moving offices, replacing Wi‑Fi, installing cameras, migrating Microsoft 365, or cleaning up years of accumulated IT.
Tell us what you are planningI just have a question
Send it to an engineer. We will tell you what we would do — including when the answer is that you do not need us.
Ask an engineerStart with a fifteen-minute call.
Tell us what is going wrong, how many people you have, and what you already run. We will tell you whether we are the right fit — and what it would cost.